Privacy Policy Desert Cleaners Last Updated: February 9, 2026

Desert Cleaners ("we," "us," or "our") operates the website [www.desertcleaners.com] (the "Site") and provides dry cleaning, laundry, and related services in El Centro, California.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Site or interact with us online. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect limited personal information directly from you, including:

• Contact information, such as your name and phone number, when you submit a form to request a service quote, schedule a pickup/delivery, inquire about services, or sign up for appointment reminders or promotions.

• Any additional details you voluntarily provide in messages or forms (e.g., address for service, preferred contact times).

We do not automatically collect sensitive personal information (such as precise geolocation, health data, or financial details) through the Site, and we do not use tracking technologies for behavioral advertising.

2. How We Collect Information

We collect information through:

• Online forms on the Site (e.g., "Contact Us," "Book Service," or opt-in checkboxes for communications).

• Direct communications you send to us via the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, process service requests, schedule appointments, and provide our cleaning services.

• To communicate with you about your requests, appointments, or updates (e.g., via phone call, text, or email if provided).

• To improve our services and Site functionality.

• For internal administrative purposes, such as record-keeping and compliance with legal obligations.

4. Opt-In and Opt-Out for Communications

When you provide your phone number, you may have the option to opt in to receiving service-related communications, appointment reminders, special offers, or promotional messages from Desert Cleaners (e.g., via SMS or phone).

• You can opt out at any time by replying "STOP" to any text message, following unsubscribe instructions in any communication, or contacting us directly (see Contact Us section below).

• We honor all opt-out requests promptly and will not send promotional communications after you opt out.

• Opting out does not affect our ability to contact you regarding your specific service requests or appointments (e.g., confirmation calls).

5. Sharing and Disclosure of Information

We do not sell your personal information to third parties, and we do not share it for cross-context behavioral advertising or targeted marketing purposes.

We may disclose your information only in limited circumstances:

• To service providers or contractors who assist us in operating the Site or providing services (e.g., hosting providers, appointment scheduling tools), under strict confidentiality obligations.

• To comply with legal requirements, respond to lawful requests, protect our rights, or ensure the safety of our customers or the public.

We do not share your phone number or other contact information with unaffiliated third parties for their own marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide services to you, or comply with legal obligations. For example, phone numbers provided for service requests are typically retained for a reasonable period after service completion.

8. Your Privacy Rights (California Residents)

California law (including the California Online Privacy Protection Act and, if applicable, the California Consumer Privacy Act as amended by the California Privacy Rights Act) provides certain rights regarding personal information.

You may have the right to:

• Request access to (right to know) or deletion of your personal information (up to twice per year, free of charge).

• Opt out of any future sale or sharing (though we do not sell or share personal information as defined under applicable law).

• Correct inaccurate information.

• Limit the use and disclosure of sensitive personal information (though we do not collect sensitive information).

To exercise these rights or submit any privacy-related request, contact us using the details below. We will verify your identity where required and respond in accordance with applicable law (typically within 45 days, extendable to 90 days). We will not discriminate against you for exercising your privacy rights.

9. Children's Privacy

Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Desert Cleaners 605 Wake Ave, Suite 1 El Centro, CA 92243 Email: [info@desertcleaners.com] (replace with actual email) Phone: [Your Business Phone Number]

This Privacy Policy is effective as of the Last Updated date above.